We offer a 30-day money-back guarantee for our services. This means that you can request a full or partial refund of the fees that you paid for our services within 30 days from the date of your purchase, if you are not satisfied with our services for any reason. VISHAL CONSTRUCTION believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made within 2 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• VISHAL CONSTRUCTION does not deal in the any business related to items such as perishable items like flowers, eatables etc. therefore does not accept cancellation requests for the same in any form whatsoever. Only, cancellation of orders/refund/replacement can be made if the customer establishes that the quality of service delivered is not good.
• In case of receipt of damaged or defective items/service please report the same to our Customer Service team immediately by writing us an detailed email to our helpdesk. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 days of receipt of the products and services.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them
• To request a refund, you must contact us at our helpdesk, 
  Our Helpdesk – you may contact our Helpdesk  contact Number (91+)6399590090, or 
  Write to Our Helpdesk Emails:- office@vishalconstructions.in or vinaenterprises134.gmail.com and provide us with the following information:
• Your name, email address, and order number.
• The reason why you are requesting a refund.
• The amount of refund that you are requesting.

We will process your service cancellation and refund request as soon as possible and we will notify you by email when your refund is issued. We will issue your refund using the same payment method that you used to pay for our services. Please note that some payment methods may take longer than others to process your refund.

To be eligible for a cancellation or return, your item/service must be unused in every manner and form, whatsoever and in the same condition that you received it. It must also be in the original packaging. In case of Intellectual properties like Building Designs with strategies, layout Plan, DPR & other Analysis reports, Consumer behavior Data etc. You shall not be eligible to claim any refund in any form whatsoever. 

Several types of goods and services are exempt from being returned. like business idea, Project reports, Layout Plans & designs with Graphics,  Marketing Plan,  or DPR report with Designing Policy  which are once deliver or shared with customer from our end shall be considered as “SOLD” and for such services or products no refund shall be claimed from you. Other Perishable goods such as food, flowers, newspapers or magazines, flex, banners, pamphlets, flyers, etc. if are found without any Manufacturing Defect and can not be used in any form, can be replaced only but there shall not be any claim for refund in any form whatsoever. 

Additional non-returnable items:

• Business idea 
• Site Plan, and Building/Section Layout Plans
• DPR & Project reports 
• Digital 3D Graphics for Project Layout and Design 
• Content of DPR, Layout Plans and Designs in Digital and Tangible and Non Tangible Forms, 
• Building Plan and 3D Models 
• Downloadable services and software products
• Management Fees and Charges paid to third Party/Parties/Agents/Service providers/Graphic Designer/ Developer/Promoter/Agency/Company etc.